Got my reponse already. Sounds very generic, but still worth a try. If enough of us email them, it might open their eyes...
"Dear Dave:
Thank you for contacting the "R" Us Family.
We apologize, however, the item you are looking for is not available at
our
www.toysrus.ca toy store. Please check with your local store for
availability, or search our website at
www.toysrus.ca periodically, as
products are updated as they become available.
Thank you, once again, for contacting the ?R? Us Family.
Sincerely,
"R" Us Guest Relations Team"