Post by: Stealth Viper on July 14, 2010, 08:47:45 AM
Quote
G.I. JOE 3.75" SGT. SLAUGHTER Special Edition Figure
(Ages: 5 & up; Approximate Retail Price: $12.99 each; Available through HasbroToyShop.com, Booth # 3329 at San Diego Comic-Con)
Sgt. Slaughter returns to the G.I. JOE universe at Comic-Con in two different styles! The primary figure is styled with a USA tank top, whistle, non-removable hat, championship belt, baton and a microphone. The variant figure (sold separately), in the Triple-T styling, comes with a whistle, non-removable hat, machine gun, and a revolver. In addition to being available at Comic-Con, a limited number will be available on HasbroToyShop.com after the convention.
(http://http://i252.photobucket.com/albums/hh20/Damed92/SDCC/ss4.jpg)
(http://http://i252.photobucket.com/albums/hh20/Damed92/SDCC/ss3.jpg)
(http://http://i252.photobucket.com/albums/hh20/Damed92/SDCC/ss2.jpg)
(http://http://i252.photobucket.com/albums/hh20/Damed92/SDCC/untitled.jpg)
Post by: bandonov on July 14, 2010, 10:30:03 AM
Post by: turner on July 14, 2010, 11:28:56 AM
Post by: Raptor on July 14, 2010, 12:42:01 PM
Post by: NeoDragonKnight on July 14, 2010, 12:57:58 PM
Post by: bandonov on July 14, 2010, 02:38:21 PM
Quote from: "NeoDragonKnight"
does hasbro toyshop ship to Canada yet?Hasbro does ship to Canada but be preparred for a massive hit on Shipping. They charge you all the taxes upfront so the package can be left at your door via UPS.
Post by: Realboss on July 14, 2010, 02:50:02 PM
But I'll go in with anyone who wants to split on an order for the Sarge figures when they come out.
Post by: bandonov on July 14, 2010, 03:01:01 PM
http://www.seibertron.com/transformers/ ... ore/19217/ (http://www.seibertron.com/transformers/news/hasbro-sdcc-exclusive-images-blaster-might-muggs-prowl-and-more/19217/)
Post by: Realboss on July 14, 2010, 07:50:10 PM
Post by: morgardee on July 15, 2010, 10:54:56 AM
Quote from: "bandonov"
I will be buying as many as I can get because I want to get the Star Wars Exclusive as well. The Darth MaulOwen Lars Comic pack looks amazing: see the link:
http://www.seibertron.com/transformers/ ... ore/19217/ (http://www.seibertron.com/transformers/news/hasbro-sdcc-exclusive-images-blaster-might-muggs-prowl-and-more/19217/)
Someone please fill me in on cyborg Maul. I'm guessing he survived being cut in half and went toe to toe with Uncle Owen?
Post by: bandonov on July 15, 2010, 11:47:37 AM
http://starwars.wikia.com/wiki/Old_Wounds (http://starwars.wikia.com/wiki/Old_Wounds)
Post by: bandonov on July 15, 2010, 01:16:27 PM
http://www.members.shaw.ca/david.p.z.88 ... _maul.html (http://www.members.shaw.ca/david.p.z.888/star_wars/darth_maul.html)
Post by: Joeczar on July 15, 2010, 04:52:40 PM
Post by: Realboss on July 16, 2010, 03:19:33 PM
[/quote]
Sideshow does a little summary of the story as well.
http://www.sideshowtoy.com/videos.php?v ... latest_tab (http://www.sideshowtoy.com/videos.php?videoID=667&key=latest&source=latest_tab)
Post by: olyeller01 on July 26, 2010, 10:40:03 AM
Post by: freakx2001 on July 26, 2010, 10:48:51 AM
Post by: olyeller01 on July 26, 2010, 11:31:38 AM
Post by: bandonov on July 26, 2010, 11:35:50 AM
Post by: NeoDragonKnight on July 26, 2010, 11:40:01 AM
Post by: olyeller01 on July 26, 2010, 11:53:07 AM
1. It's Sgt. Slaughter
2. It's got ARAH/25th Anniversary style packaging
3. At $12.99, it's not terribly expensive, especially for an exclusive
Hasbro could have released these to stores and sold a buttload of 'em. Dammit Hasbro, all I ask is that I at least get a fair shot on stuff like this without having to go to freaking San Diego. I really don't like getting raped by the secondary market, and I got my ass out of bed at 7 am on my day off and sat at my computer dutifully off and on for almost 4 hours, waiting...and then you don't even offer any for sale? WTF! >:(
Post by: morgardee on July 26, 2010, 12:10:57 PM
Quote from: "olyeller01"
Either people snapped them all up immediately or he was completely sold out at the Con, though I thought their initial announcement said that there would be a "limited number" of them available on HTS. What'd they do, vastly underestimate demand and not make nearly enough? I know last year's exclusive didn't sell too well, but it was kind of expensive and honestly, the figures weren't that great. Gee, let me put the 18th century Destro out there with his pike to face the Mauler. There were 3 major things going for this year's figure:
1. It's Sgt. Slaughter
2. It's got ARAH/25th Anniversary style packaging
3. At $12.99, it's not terribly expensive, especially for an exclusive
Hasbro could have released these to stores and sold a buttload of 'em. Dammit Hasbro, all I ask is that I at least get a fair shot on stuff like this without having to go to freaking San Diego. I really don't like getting raped by the secondary market, and I got my ass out of bed at 7 am on my day off and sat at my computer dutifully off and on for almost 4 hours, waiting...and then you don't even offer any for sale? WTF! >:(
Email them. Tell them exactly that. See what they have to say. It can't hurt.
Post by: NeoDragonKnight on July 26, 2010, 12:18:04 PM
Post by: morgardee on July 26, 2010, 01:21:10 PM
Quote from: "NeoDragonKnight"
I hear even if you went to SDCC in person the chances of even getting one was pretty slim, and even then it wasn't even worth the effort as you had to spend your whole time waiting in line when you could be actually enjoying the con.
Where did you hear that from? That to me sounds like something a scalper on Ebay might say in order to increase heat on their auction. I could be wrong, but I still think these will show up.
Post by: olyeller01 on July 26, 2010, 01:57:12 PM
I am writing you to express my disappointment with the 2010 San Diego Comic-Con Sgt. Slaughter exclusive...namely, my inability to buy him. I am a long time Joe fan, and I have literally thousands of dollars worth of figures and vehicles from the original A Real American Hero line to the very recent Pursuit of Cobra line. Further, I try to help you guys out by reviewing both new and old products on the Canadian GI Joe website JoeCanuck.com. According to the "Views" counter on my message board, my reviews have been viewed almost 7000 different times. That's 7000 times someone exclusively looked at one of your products.
I understand that demand for the Sgt. Slaughter exclusive was extremely high, much higher than the demand for last year's SDCC exclusive, which from what I've seen and hear didn't sell that well. There's a few reasons for Sarge's demand. 1. It's Sgt. Freaking Slaughter, one of the most well-known Joes out there, and one of the few characters that has a real life counterpart. 2. Sarge used the fan-favorite 25th Anniversary/ARAH line packaging. 3. At $12.99 the Sarge figures were very reasonably priced, especially for exclusives. Honestly, you guys could have released this figure to retail stores and he would have sold like hotcakes.
After being notified from the official Hasbro press release that "A limited number" of the figures would be released on HasbroToyShop.com after the Con, I got pretty excited. I knew that Con merchandise was usually released on the site the Monday morning after the Con. I got my butt out of bed at 7 am on a day off from work (unheard of for me) and parked myself in front of the computer, checking every 5-10 minutes or so to grab both Sarge figures as soon as they were released. Oh yeah, and I planned on throwing in some Pursuit of Cobra figures, too, so there was opportunity for additional sales. So imagine my dismay when the SDCC exclusives finally came up but the Sgt. Slaughter figures were immediately "out of stock."
Look, I know this was a popular figure and that I would've had to have been quick on the click to get him, but all I ask is a fair chance to get the figure at its retail price without having to go to freaking San Diego to do so. I'm especially annoyed that we were told product would be available and then none was. I know I can get the figure on the secondary market, but I don't enjoy getting price gouged.
I sincerely hope that you guys will either have another production run of this figure, or that next year you will have a better idea of the number you need to meet demand. I also sincerely hope that next year you will hold back a decent amount of product so that all of us hardcore GI Joe fans who can't go to the Con have a fair shot at getting the exclusive at retail price. I know there's a lot of disappointed people out there this morning.
Sincerely,
Jerard Parker
The above is my letter to Hasbro. Took you up on your advice, Morg. I'm very interested to see if I even get a response.
Post by: bandonov on July 26, 2010, 02:16:18 PM
Post by: morgardee on July 26, 2010, 02:19:08 PM
Post by: bandonov on July 26, 2010, 02:35:56 PM
Quote from: "NeoDragonKnight"
I ordered my 2 from GJCC a couple of days ago, phew.
Did you get your confirmation for the order yet? I can see my order but I did not get an email. If you go to the site now, you can't even find him anymore.
Post by: Realboss on July 26, 2010, 02:58:04 PM
Post by: bandonov on July 26, 2010, 03:40:51 PM
Post by: NeoDragonKnight on July 26, 2010, 04:49:00 PM
Post by: bandonov on July 27, 2010, 09:23:49 AM
http://crimsonmonkey.com/features/slaughter-gate-2010/ (http://crimsonmonkey.com/features/slaughter-gate-2010/)
The guy who wrote this is almost as upset as olyeller01!
Post by: NeoDragonKnight on July 27, 2010, 10:24:11 AM
Post by: NeoDragonKnight on July 27, 2010, 06:41:40 PM
Quote from: "bandonov"
Quote from: "NeoDragonKnight"I ordered my 2 from GJCC a couple of days ago, phew.
Did you get your confirmation for the order yet? I can see my order but I did not get an email. If you go to the site now, you can't even find him anymore.
Post by: Hobbes on July 27, 2010, 07:13:36 PM
Post by: bandonov on July 27, 2010, 07:54:40 PM
Post by: olyeller01 on July 27, 2010, 08:41:39 PM
Still no response from HTS. We'll see what happens.
Post by: ARROW on July 27, 2010, 08:50:30 PM
Post by: bandonov on July 27, 2010, 09:26:34 PM
Quote from: "olyeller01"
It would almost be worth the $80 to have gotten both versions from GIJCC now.
It was $40 for both versions of Sgt. Slaughter in one package. We sept $30 to ship it to Toronto.
Post by: turner on July 27, 2010, 11:45:10 PM
Post by: bandonov on July 28, 2010, 08:28:29 AM
Post by: olyeller01 on July 30, 2010, 09:46:57 PM
Dear Jerard,
Thank you for contacting HasbroToyShop.com.
We appreciate your taking the time to share your suggestions and opinions with us.
Customer satisfaction is very important to us. We will share your comments with our management team so that they are also aware of your views.
We want to assure you that we are dedicated to maintaining quality products and service. We hope you and your family will continue to enjoy our products for many years to come.
Again, thank you for contacting us, and for your comments.
We greatly appreciate your business. If you have additional questions, please visit our website, HasbroToyShop.com, or contact our Customer Service Center via e-mail at CustomerService@HasbroToyShop.com or phone at 1-800-408-0052.
Ok, now I'm even more pissed. If there's one thing you NEVER, EVER do in the business world when someone complains, it's to respond with a form letter. And this is MOST DEFINITELY a form letter. The letter did absolutely NOTHING to address my complaints. No reasons why he wasn't offered online, no reassurances that they'd do better in the future, NOTHING. Now, I'm going to send a REAL letter to someone a lot higher up than a customer service rep.
Post by: ARROW on July 31, 2010, 12:05:25 AM
What is a customer service rep going to answer with? They don't control product and they seldom can influence policy....they are pretty much glorified returns people.
You are complaining about something that is largely a one-time product, that is available in limited release, through only a handful of venues. NO-ONE at HTS is going to be able to address this to your liking.
Essentially, their form letter response "translates" as this" sorry, but we cannot do anything about this, at our level".
Form letters are the most common tool around for something like this.....they simply do not have the internal lines of communication to answer your complaints at their level, nor will they ever likely have.
Post by: olyeller01 on July 31, 2010, 11:25:29 AM
Quote from: "ARROW"
Oh c'mon, did you expect differently?
What is a customer service rep going to answer with? They don't control product and they seldom can influence policy....they are pretty much glorified returns people.
You are complaining about something that is largely a one-time product, that is available in limited release, through only a handful of venues. NO-ONE at HTS is going to be able to address this to your liking.
Essentially, their form letter response "translates" as this" sorry, but we cannot do anything about this, at our level".
Form letters are the most common tool around for something like this.....they simply do not have the internal lines of communication to answer your complaints at their level, nor will they ever likely have.
You're darn right I expected different. The letter didn't address anything! It's like they didn't even give a crap. I'm an assistant manager for a Sherwin-Williams store. If you complain to SW either by phone or email, you won't just get a letter, you'll probably get a call from a district manager. While I didn't expect anything at that level, I at least expected my freaking complaints to be addressed in some form! All that letter did was serve to piss me off more!
Post by: bandonov on August 07, 2010, 10:46:50 PM
Post by: NeoDragonKnight on August 09, 2010, 10:45:59 AM
Post by: 5h4rK on August 10, 2010, 10:56:34 PM