Post by: morgardee on January 23, 2008, 09:27:31 AM
What about January? I'm still waiting for that one as well and I even called them a week ago on the phone and explained that many members in Canada are not getting the news letter and are starting to become unhappy. I'm not trying to upset them or anything stupid like that. I was calm and explained that we Canadian's are not getting our letters and this needs to be looked into.
Anyhow, how are the rest of the Canadian MC members doing with the news letters?
Post by: Pete The Greek on January 23, 2008, 10:29:30 AM
Post by: Redmao on January 23, 2008, 12:27:28 PM
They claim they are working on something... Meanwhile we don't see any progress.
I think its very low on their list of priorities since the majority of their members receive theirs.
Sucks!
I can't wait to see the exclusive pictures of 25A Wildbill and... oh wait, Hasbro released them publicly already... There goes the exclusive news...
Seriously, whats the point?
Post by: Deadshot on January 23, 2008, 06:42:41 PM
Needless to say I'm not too happy with them. 3 months in a row.... I call Shananagans on them.
Post by: morgardee on January 23, 2008, 08:24:50 PM
Post by: Redmao on January 24, 2008, 08:00:14 AM
Still >:( though.
Post by: DPrime on January 24, 2008, 09:43:56 AM
Post by: BHMike on January 24, 2008, 10:20:39 AM
Quote from: "DPrime"
Late, late, late... I mean, really. What's the issue?
:shifty: :lol:
Sorry, I just had to... that was wide open for that comment! :wink:
Post by: Lt Storm on January 24, 2008, 10:54:48 PM
Post by: morgardee on January 25, 2008, 08:41:36 AM
Quote
Good afternoon Brian and the rest of the G.I. Joe Collectors club,
In efforts to help the G.I. Joe collectors club I'm trying to keep you aware of the delays your Canadian members are suffering from. Yesterday (January 23rd, 2008) I received my December news letter (2007) from Switzerland. That is about 1 week of being two months behind schedule. The news letters even have a date stamp on them saying something along the lines of "Deliver by December 12th".
Part of the appeal of being part of the G.I. Joe collectors club is we are suppose to get our new G.I.Joe related news first, before the other news groups. For example, the new Wild Bill figure that Lanny has mentioned in a thread. He was upset because pictures of this new figure were posted on other news line groups. Well photos of Wild Bill are now showing on the web (http://gijoeclub.com/2008wave3-02.cfm (http://gijoeclub.com/2008wave3-02.cfm) for example) free for anyone to see. Canada has not yet received our January news letter so news breaking things like this no longer have any impact. The news letter is no longer the place to get news first for us living outside the U.S.A.
Plus the news letter includes information on preorder items. Getting the letter almost two months late greatly impacts preorder items. By the time I read about new preorder items in the news letter I have already placed an order and received my item from another on line store.
I want the G.I.Joe collectors club to thrive and survive but in order to do this then something needs to be done to address this situation. This has been going on for the past four months. What has changed recently and how can you as a club rectify the situation and get back to the service we were receiving before? Granted that was a bit slower, but being 3 weeks late is better than seven weeks late. In all honesty, since we as Canadians pay more for our membership I would hope the inflated price we pay would go to ensuring our news letters get shipped at a higher priority service so that we may get our news at the same time as any person living inside the United States of America.
Please don't leave this in the hands of FedEx and wait for them to solve the problem. This is your product that we all pay for in advance every year with our membership. It should not take this long to resolve this issue.
Thank you for hearing my concerns,
David
The reply I got from Brian:
Quote
David, We are working on new technology for the newsletter online. The preorder search in the store now shows you everything that is available soyou don't need the newsletter for that. As to the mail, we are goingback to DHL this month to see if their system is any better. They arethe ones we used before FEDEX so we will see what happens, this may makea difference in the price. We are working on all items, they just take time. Brian
So the good news is we should soon see our news letters showing up in the same month like how it was before October 2007. The bad news is last comment about price. I'm not sure how that is going to play out for us. Of course I wouldn't care half as much about the delay in the news letter if the DPF was still a download option.
I think the biggest problem is they changed two things at the same time, leaving no reasonable backup system. They ended the on line PDF AND changed the delivery service at the same time. Had they experiments with a new courier first then yes we would still be getting our information late but still would have had the option to read the letter online. Or it could have gone the other way with no online service but we would still be getting our news in the same month it came out.
Right now they are working on a solution to the news letter and working on switching back to the old courier. Again, no backup system in place.
At least they are aware of the problems and working on a solution. I want to go on record that I'm not bashing the club and trying to work with them to provide them with as much information as I can so they can report back to their people and get things smoothed out.
Post by: Redmao on January 25, 2008, 11:27:07 AM
The club's answer isn't very satisfying though. "We're working on it" just doesn't cut it. I don't want to play th spoiled brat here, but I want to see results.
That they go to a new courier to insure that we get our letters in time should've been done a long time ago since we are paying for it. The fact that they might charge more is inacceptable. The due were already risen this year and they want to charge us even more for privileges that should be the basis of the membership?
No way, man!
Post by: Lt Storm on January 25, 2008, 03:48:44 PM
Quote from: "Redmao"
The club's answer isn't very satisfying though. "We're working on it" just doesn't cut it. I don't want to play th spoiled brat here, but I want to see results.
It's the typical answer, I've seen this so many times with the Hasrbo Q&A. Why don't they just come out and say, we don't care about our Canadian fans. That's what they basically mean.
Post by: BHMike on January 25, 2008, 05:40:40 PM
Quote from: "Lt Storm"
It's the typical answer, I've seen this so many times with the Hasrbo Q&A. Why don't they just come out and say, we don't care about our Canadian fans. That's what they basically mean.
I hope you're talking about Master Collector there?...
Because I think Hasbro Canada is genuinely trying to show us Joe Fans that they do care.
1. Product in stores (Comic Packs, Singles at TRU and Walmart)
2. Q & A specifically for this site. (Don't know of another Canadian site that gets that!)
3. Attendance at the Canadian Joe Meet (1 on 1 interaction with fans)
Post by: Realboss on January 27, 2008, 08:51:40 PM
Post by: Deadshot on January 27, 2008, 10:46:26 PM
Post by: Lt Storm on January 29, 2008, 10:46:34 PM
Quote from: "THE Mike?"
Quote from: "Lt Storm"It's the typical answer, I've seen this so many times with the Hasrbo Q&A. Why don't they just come out and say, we don't care about our Canadian fans. That's what they basically mean.
I hope you're talking about Master Collector there?...
Because I think Hasbro Canada is genuinely trying to show us Joe Fans that they do care.
1. Product in stores (Comic Packs, Singles at TRU and Walmart)
2. Q & A specifically for this site. (Don't know of another Canadian site that gets that!)
3. Attendance at the Canadian Joe Meet (1 on 1 interaction with fans)
Yes and No, I mean both including Hasbro. Sorry I know we've seen (very little) 25th Anny Joe product in our stores...but come on only 7 figures...whats up with that?? (not including comic packs which i still haven't been able to find >:( ) It's just everytime Hasbro was asked in a Q&A about bringing product to Canada they gave a half baked answer, we're looking into it or working on it. I want to hear more then that and see a full line instead of 7 characters. I bought them all but the only one's I was really stoked over were Snowjob, Sgt Flash, and Crimson Guard. I could care less about Shipwreck, CC or Destro or Snake Eyes. What wave is the US up too now and we've gotten a lack lust one at that. I want to see Flint, Lady Jaye, Serpentor, Stalker, Buzzer, Firefly, Zartan, the Cobra Legions Set.
That's just how I feel. :(
Post by: Pete The Greek on January 29, 2008, 11:12:37 PM
Quote from: "Lt Storm"
Quote from: "THE Mike™"Quote from: "Lt Storm"It's the typical answer, I've seen this so many times with the Hasrbo Q&A. Why don't they just come out and say, we don't care about our Canadian fans. That's what they basically mean.
I hope you're talking about Master Collector there?...
Because I think Hasbro Canada is genuinely trying to show us Joe Fans that they do care.
1. Product in stores (Comic Packs, Singles at TRU and Walmart)
2. Q & A specifically for this site. (Don't know of another Canadian site that gets that!)
3. Attendance at the Canadian Joe Meet (1 on 1 interaction with fans)
Yes and No, I mean both including Hasbro. Sorry I know we've seen (very little) 25th Anny Joe product in our stores...but come on only 7 figures...whats up with that?? (not including comic packs which i still haven't been able to find >:( ) It's just everytime Hasbro was asked in a Q&A about bringing product to Canada they gave a half baked answer, we're looking into it or working on it. I want to hear more then that and see a full line instead of 7 characters. I bought them all but the only one's I was really stoked over were Snowjob, Sgt Flash, and Crimson Guard. I could care less about Shipwreck, CC or Destro or Snake Eyes. What wave is the US up too now and we've gotten a lack lust one at that. I want to see Flint, Lady Jaye, Serpentor, Stalker, Buzzer, Firefly, Zartan, the Cobra Legions Set.
That's just how I feel. :(
You have to blame the retailers like Wal-Mart, TRU and Zellers for this. TRU only got in one case of GI JOE stuff last year. And it seems Wal-Mart and Zellers are following the same path. Nothing has been re-stocked for 2 weeks.
I want to see pegs full of JOE product, just like Transformers, WWE and those shitty Power Ranger that continue to fill up the toy sections. Not this crap of going around to 10 freaking Wal-Marts to find two freaking single packs. I want to support the line in Canada. But right now, all I am getting is the middle finger and take my business else where feeling. Canadian retailers (regardless if they are based here or in the States) need to clue in.
Post by: morgardee on January 30, 2008, 09:15:26 AM
Quote from: "Lt Storm"
Quote from: "THE Mike?"Quote from: "Lt Storm"It's the typical answer, I've seen this so many times with the Hasrbo Q&A. Why don't they just come out and say, we don't care about our Canadian fans. That's what they basically mean.
I hope you're talking about Master Collector there?...
Because I think Hasbro Canada is genuinely trying to show us Joe Fans that they do care.
1. Product in stores (Comic Packs, Singles at TRU and Walmart)
2. Q & A specifically for this site. (Don't know of another Canadian site that gets that!)
3. Attendance at the Canadian Joe Meet (1 on 1 interaction with fans)
Yes and No, I mean both including Hasbro. Sorry I know we've seen (very little) 25th Anny Joe product in our stores...but come on only 7 figures...whats up with that?? (not including comic packs which i still haven't been able to find >:( ) It's just everytime Hasbro was asked in a Q&A about bringing product to Canada they gave a half baked answer, we're looking into it or working on it. I want to hear more then that and see a full line instead of 7 characters. I bought them all but the only one's I was really stoked over were Snowjob, Sgt Flash, and Crimson Guard. I could care less about Shipwreck, CC or Destro or Snake Eyes. What wave is the US up too now and we've gotten a lack lust one at that. I want to see Flint, Lady Jaye, Serpentor, Stalker, Buzzer, Firefly, Zartan, the Cobra Legions Set.
That's just how I feel. :(
Toys R Us had wave 2 on American cards which included Beachhead
Cobra Trooper (Repaint)
Dreadnok Buzzer
Lady Jaye
Serpentor
Snake Eyes
Storm Shadow V2.
So while I agree we do need to have all the waves, it's not true that wave 5 is the only wave seen here in Canada. I bought most of wave 2 from Toys R Us in Kitchener, On.
Post by: pdaat on January 30, 2008, 09:17:37 AM
Heroes in London gets in a good amount and $9.99 isn't too bad.
Paul
Post by: Lt Storm on January 30, 2008, 10:56:29 AM
Like many of you I'm a collector, a serious one, if they are there I buy them, even one's I really don't want.
Post by: Storm.Shadow on January 30, 2008, 11:04:16 AM
Quote from: "Lt Storm"
There isn't even a mention on the Canadian card backs about watching for more like the American one's.
I noticed that too. Hopefully it was just an over sight, but who knows.
Post by: pdaat on January 30, 2008, 11:54:57 AM
Post by: Lt Storm on January 31, 2008, 10:14:39 PM
Post by: Realboss on February 01, 2008, 01:29:10 PM
Post by: pdaat on February 01, 2008, 03:52:55 PM
You can bet it won't take that long to adjust back if the dollar goes back to$0.80.
Paul
Post by: Lt Storm on February 05, 2008, 04:01:10 PM
Post by: Pete The Greek on February 05, 2008, 05:12:48 PM
Post by: Redmao on February 05, 2008, 05:36:41 PM
Just a month late, wow!
Post by: Pete The Greek on February 05, 2008, 08:32:52 PM
Post by: Lt Storm on February 06, 2008, 06:33:57 AM
Post by: Redmao on February 06, 2008, 08:01:06 AM
Maybe I'll get mine tonight.
Post by: Raptor on February 06, 2008, 09:32:32 AM
-
Post by: Redmao on February 06, 2008, 09:49:51 AM
Post by: morgardee on February 06, 2008, 01:35:01 PM
I haven't received my offical Jan or Feb news letter yet. I did get the Jan one that they shipped me from the US (when I called them to let them know it was late) but that was a week ago or so.
Myabe they Pete the best since he's not a pain in the ass like I am on their board. ;D
Post by: Pete The Greek on February 06, 2008, 08:03:27 PM
The February one I got came in a bag and has no return to Sweden sticker on it. It has a US postage paid from Releigh, NC on it.
And my membership runs outs in March. I wonder if this is the reason why I got my newsletter quick.
Post by: morgardee on February 06, 2008, 08:06:41 PM
Post by: Realboss on February 06, 2008, 11:18:16 PM
Post by: morgardee on February 07, 2008, 09:20:07 AM
Post by: Deadshot on February 07, 2008, 05:23:47 PM
Post by: Redmao on February 07, 2008, 05:55:01 PM
Its stamped from the States!
I guess if you bark long enough you get heard
Post by: Lt Storm on February 07, 2008, 07:03:37 PM
Post by: Raptor on February 07, 2008, 07:45:11 PM
-
Post by: morgardee on February 07, 2008, 09:57:10 PM
Post by: Realboss on February 07, 2008, 10:17:29 PM
Post by: DPrime on February 08, 2008, 03:03:07 PM
Quote from: "Deadshot"
I got January yesterday and Feburarys today.. Woooooo!
Yeah, me too. Crazy!