JoeCanuck
General Section => General Joe Talk => Topic started by: gsmiley007 on January 21, 2004, 10:39:41 AM
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To all my fellow canadian collectors tired of not finding anything in Canada, especially the TRU exclusives.
I just finished talking to an assistant buyer for TRU. He mentioned that military toys traditionally doesn't do well here and he suggested the best way to get the company to bring in stuff like the BAT APC, COBRA Trooper pack etc ... is to send an email to customer service
customerservice.canada@toysrus.com
asking to have these products in these stores. Also anyone who goes to ToysRus alot could try to develop some rappor with the store managers, and get the store to push the head office to get these items for us.
LETS FIGHT TO GET TOYS UP TO CANADA!!!!
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Got my response...they sent it to the buyers...which means nothing really...I know I used to work for the worlds largest retail outfit and messages like this will never go anywhere...:(
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I sent an email. This was the response I got :
"Unfortunately this is all that is listed in our data system. Please contact your local Toys "R" Us store by using our sku# provided below.
**********Please note that prices are subject to change**************
G.I.JOE 12" AUTH.FOOTLCKR sku# 510653 $19.99
G.I.JOE 3.75" FIGURE ASST. sku# 585556 $ 2.98
Thank you,
Ofelia
Customer Service Canada"
I'm guessing the sku # 585556 is for the Big Ben/White out packs.
That sucked.
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I sent an email. This was the response I got :
"Unfortunately this is all that is listed in our data system. Please contact your local Toys "R" Us store by using our sku# provided below.
**********Please note that prices are subject to change**************
G.I.JOE 12" AUTH.FOOTLCKR sku# 510653 $19.99
G.I.JOE 3.75" FIGURE ASST. sku# 585556 $ 2.98
Thank you,
Ofelia
Customer Service Canada"
I'm guessing the sku # 585556 is for the Big Ben/White out packs.
That sucked.
Actually, I believe the sku is for Wave 5 of Spy Troops.
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Yeah but I haven't seen any Wave 5 figures at my Toys R Us yet. Has anybody seen them yet at Toys R Us?
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Not Spy Troops........ At least not wave 5.
The sku for the cases of wave 5 is 569950 92E
Just checked Hasbros buyer site...... not in there at all?
So even I'm stumped.
Mike
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Not Spy Troops........ At least not wave 5.
The sku for the cases of wave 5 is 569950 92E
Just checked Hasbros buyer site...... not in there at all?
So even I'm stumped.
Mike
I think it's the assortment number on the UPC on the bottom of the packs that morgardee has. I'll double check when I get home, but I seem to rememeber that number.
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I got my reply back from TRU, they said they would forward to purchasing.
Well, I guess if more people keep filling in their inboxes with complains, maybe they'll take us seriously.
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What a great thread! I sent them an email to ask about PoC coming to TRU and this is what I got back....
Your message did not reach some or all of the intended recipients.
Subject: GI Joe Pursuit of Cobra line
Sent: 11/16/2010 1:48 PM
The following recipient(s) could not be reached:
customerservice.canada@toysrus.com on 11/16/2010 1:48 PM
The e-mail system was unable to deliver the message, but did not report a specific reason. Check the address and try again. If it still fails, contact your system administrator.
< QSMAIL3.chummail.net #5.0.0 smtp; 5.1.0 - Unknown address error 550-'Mailbox unavailable or access denied - ' (delivery attempts: 0)>
I guess they changed the email address or they ban any request about GI Joe.... :lol:
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Gah! Bandy's gone back to 2004.
I'm not hitting the "show unread posts since your last visit" for a bit. :wink:
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SORRY!!!!! I'm only posting in the really good threads, I promise! :shifty:
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Dusting off something from the nostalgia file, eh? :wink:
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2004??? man, I wasn't even born..